Service Desk Analyst Fort Worth, TX (onsite) 6 months contract to hire Position Summary
We are seeking a Service Desk Analyst to provide Tier 1 and Tier 2 technical support for end users across Microsoft 365 and mainframe environments. This role is responsible for troubleshooting hardware, software, account access, and enterprise applications while ensuring timely resolution of incidents and service requests.
Responsibilities
Qualifications
Preferred Skills ITIL Foundation certification. Experience supporting enterprise financial or business applications. Knowledge of remote support tools and endpoint management solutions such as Microsoft Intune or SCCM.
For applications and inquiries, contact:hirings@openkyber.com
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