Job Description

Organizational Profile

Juma Ventures strives to break the cycle of poverty by paving the way to work, education and financial capability for youth across America. Founded in 1993 with a single Ben & Jerry’s Shop in San Francisco, Juma’s initial business, a social enterprise, was designed to give homeless youth the training and job experience they needed to transition from living on the streets to enjoying a stable adulthood. Since then, Juma has become a nationally recognized youth development organization focused on employment, financial capability, and career supportive services. Our vision is that all young people have the opportunity to succeed, advance and thrive in the career of their choice, competing in a job market that is inclusive, equitable, and diverse.

Today, Juma operates over 20 concession businesses and employs more than 500 youth every year at major sports and entertainment venues across the West Coast (Sacramento, San Francisco, San Jose, and Seattle). Since 1993, Juma has employed more than 10,000 low-income youth who have earned $15.5 million in wages, saved $6.4 million for higher education, and generated more than $44 million in enterprise revenue to continue advancing Juma’s mission.

Juma’s strong leadership, dedicated staff, effective service model and committed funding partners have led to numerous awards including the National Youth Employment Coalition’s PEPNet Award for effective Practices and the National Organization of the Year award from the Social Enterprise Alliance. In 2017, Juma earned the Gold Award at the Seattle Business Magazine’s Community Impact Awards for Youth Development Non-Profit of the Year. Juma Seattle and Juma Sacramento have both been selected as recipients of the prestigious Bank of America Neighborhood Builders Award. In 2018, as a member of the Obama Foundation’s inaugural grant cohort, Juma led the first iteration of the My Brother’s Keeper (MBK) Initiative, influencing local services for boys and young men of color and contributing nationwide. In January 2023, Juma presented at the Annual Mentoring Summit in Washington D.C. In December 2023, Juma received the Catalyzing Engagement Nonprofit Award. In recent years, 100% of youth participants indicated they would “recommend Juma to a friend” and our most recent staff satisfaction rate was 90%.

Juma is looking for great people who share our passion for working with youth and for using business as a tool for sustainable social impact. Our workplace is supportive, open, inclusive and relevant, focused on youth, empowerment, dedication, and respect. Our four core values are Youth First, Stronger Together, Respect & Appreciation, and Integrity & Transparency. Juma commits to modeling diversity and inclusion for our youth, their communities, our employees and the institutions with whom we collaborate, maintaining an inclusive environment with equitable treatment and compassion, and actively creating meaningful change.

Position Description

The Office Manager provides administrative and organizational support to ensure the effective day-to-day functioning of the organization and the Seattle office. This role also supports the organization’s operational infrastructure through the coordination, tracking, and maintenance of key administrative processes, records, reporting requirements, and organizational systems.

The Office Manager serves as a central resource for staff, vendors, volunteers, and external partners, helping ensure effective communication, timely follow-through, and consistent administrative support across the organization while maintaining a professional and welcoming office environment.

Duties and Responsibilities

• Ensure smooth daily operations of the Seattle office and organizational administrative functions.
• Maintain organized and efficient office systems, supplies, records, and workflows.
• Serve as the primary point of contact for office operations, logistics, vendors, deliveries, maintenance, and facility-related needs.
• Manage organizational technology and office systems, serving as the primary liaison to IT vendors and service providers, coordinating technology-related projects and system implementations, and ensuring timely resolution of technology needs.
• Coordinate Seattle office maintenance, repairs, and building-related issues.
• Manage organizational administrative compliance activities including insurance and contract renewals, business filings, licenses, and registrations, ensuring timely completion and organizational compliance.
• Maintain organized electronic filing systems, contracts, administrative records, and operational documents.
• Coordinate calendars, meetings, travel arrangements, and logistical support as needed.
• Assist with preparation of presentations, reports, correspondence, meeting materials, and organizational communications.
• Coordinate logistics for staff meetings, trainings, board meetings, special events, and community gatherings.
• Support communication and coordination between departments, programs, and office locations.
• Maintain a clean, organized, welcoming, and professional office environment.
• Assist with special projects and operational initiatives as assigned.

Required Qualifications

Education and Experience

• Bachelor’s degree or higher from an accredited university, college, community college, or technical school preferred; equivalent experience considered
• 4 years’ experience in office administration, operations coordination, executive support, or a related role
• Experience in a nonprofit environment preferred

Skills and Abilities

• Proficiency in Microsoft Office 365 and Google Workspace.
• Exceptional written and verbal communication skills
• Strong organizational, administrative, and project coordination skills
• Ability to establish effective working relationships with staff, volunteers, vendors, and external partners.
• Demonstrated ability to manage multiple priorities and deadlines
• Excellent judgment, professionalism, discretion, and problem-solving ability
• Highly proactive, dependable, and self-directed
• Strong attention to detail and follow-through
• Resourceful, solutions-oriented, and committed to continuous improvement.
• Members of underrepresented communities, including those identifying as people of color/bicultural, LGBTQ+, and those with lived experiences in the foster care or juvenile justice systems, are especially encouraged to apply
• All prospective staff will be fingerprinted and submit a criminal background check

Job Details

Chief Executive Officer

Seattle, WA ; Hybrid (in office Tues & Thurs)

$60–75K

Full time, non-exempt

40 hours

Bachelor’s degree or higher from an accredited university, college, community college, or technical school preferred; equivalent experience considered

4 years’ experience in office administration, operations coordination, executive support, or a related role

Employee benefits include medical, dental, vision and life insurance, 403B plan, and a significant paid time-off package

Please submit the following to operations@juma.org and theresad@juma.org:

1. A thoughtful cover letter outlining your interest in the position and how your qualifications align with the above requirements and Juma’s focus and mission
2. Current resume
3. Salary requirements

Due to the volume of responses, only candidates selected for an interview will be contacted.

If you have questions or concerns regarding the compliance of this job posting—including matters relating to the Equal Pay and Opportunities Act (EPOA), equal opportunity language, or other legal requirements— please contact the People Operations Team at operations@juma.org.

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