Job Description
Junior Data Engineer (Lights On Support) Role Summary We are looking for a Junior Data Engineer to support Lights On (production support) operations for data platforms and pipelines in the CarelonRx area. The role focuses on incident investigation, break-fix, data loads/inputs, operational maintenance, and supporting compliance/security activities to ensure reliable day to day operation of data services. Junior Data Engineer supporting offshore teams in running queries for offshore restricted markets and environments from onsite in PROD and UAT, the need is for the resource to be flexible to support calls in the night, early morning, or late nights
Key Responsibilities (What you ll do):
Production Support / Incident Investigation: Triage and investigate data-related incidents, identify root causes, and work with senior engineers to implement fixes.
Break fix & Maintenance: Support correction of production defects and perform ongoing maintenance work to preserve operational integrity of systems/services.
Operational Data Loads & Inputs: Execute and validate routine data loads/inputs and assist in ensuring successful processing and completion.
User/Access Support (as applicable): Assist with operational tasks such as user ID creation and access-related support where part of the service scope.
Compliance / Security Support: Participate in system audit support, testing activities, and security/vulnerability remediation tasks under guidance.
Documentation & Handoffs: Maintain runbooks/knowledge articles, document fixes, and provide clear handoffs across shifts/teams. (Best-practice suggestion; not explicitly stated in sources.)
Special Requests: Support mandates/special projects assigned within Lights On scope.
Required Skills & Qualifications Experience: 3+ years in data engineering / data operations / ETL support roles (or strong internship/co-op equivalent). (Best-practice suggestion.)
SQL: Ability to write and troubleshoot SQL queries for validation and investigation. (Best-practice suggestion.)
Python: Basic scripting ability for data checks, automation, and support tasks. (Best-practice suggestion.)
Data Pipelines / ETL Basics: Familiarity with batch processing concepts, data quality checks, and troubleshooting failed jobs. (Best-practice suggestion.)
Operational Mindset: Comfortable working on support queues, handling incidents, and following defined processes. (Best-practice suggestion.)
Good to Have (Preferred) Exposure to modern data platforms (e.g., Databricks/Snowflake) and orchestration tools. (Best-practice suggestion; your org has internal material around Databricks pipelines, which is relevant to DE foundations.) Familiarity with ticketing/ITSM processes and production support practices. (Best-practice suggestion.) Understanding of data governance concepts. (Best-practice suggestion.)
Job Tags
Flexible hours, Shift work, Night shift, Early shift
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