Job Description

We are looking for a dynamic and experienced Business and Compliance Manager with a great attitude and exceptional customer service to assist with management of a large HUD and LIHTC apartment community in San Jose, California. This person will be responsible for various phases of the managing and supporting the property, including, but not limited to, handling resident communication, processing rent collections, processing accounts payable, resident relations, final accounting statements, inspections, compliance and maintaining exceptional customer service with prospects, existing residents. This person will have great computer, communication and organization skills and be able to thrive in a team fast-paced environment.

The Business Manager assists the on-site Area Community Manager to manage the building operations and ensuring the fiscal and operational success of the building. The Business Manager shall thoroughly understand the physical condition of the properties and shall have a high level of knowledge of all contracts, building and regulatory rules, procedures, and operating policies affecting the buildings. With excellent customer service skills, the Business Manager will work with the team members and residents to support the property retention goals. Strong teamwork and accountability are key attributes of the successful Business Manager. Additional qualifications for the for the Business Manager include the following;

Education:

High school diploma or equivalent required. College or supplemental courses preferred, but not required.

Experience :

At least 5 years of residential multi-family property management and at least 2 years of strong experience as an Assistant Manager or Community Manager for 100 units required. At least two years of affordable community with experience working on LIHTC apartment community. Additional accounting experience preferred but not required.

Abilities:

• Must have strong multifamily property management experience, including hands on experience handling all phases of A/R and A/P in a software system for more than 100 units.
• be Proficient in Microsoft Office Suite, including Excel, Word and Outlook
• Proficiency in technological systems that are used, phone system with multiple lines ringing and familiar with property management software and other online systems used for marketing, managing properties, leasing and residents.
• Experience using One Site/Real Page or similar program preferred.
• Strong knowledge and experience with affordable programs, regulatory requirements and processes preferred
• Must have good communication skills, including verbal and written
• Good problem solving and organization skills
• Detail Oriented and Organized with good time management skills
• Relate well to people from diverse backgrounds
• Articulate, patient, organized, customer and detail oriented, enthusiastic, team player and goal oriented
• Ability to drive to properties within the company portfolio as needed with reliable transportation and a valid CA driver’s license in good standings
• Stamina for fast paced working environment
• Self-starter, Ability to work independently and a part of a team
• Bilingual (Vietnamese) highly desired

COMPENSATION:

Wages based on experience. This is a Full-time position in person. Full time position includes generous health benefits, paid holidays and Paid Time off. Please submit your salary requirements in a cover letter with your resume.

Arrowhead Housing is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. This position is subject to a background check and drug screening prior to hire. Arrowhead Housing complies with all applicable federal, state, and local wage and hour laws. Salary is commensurate with experience and qualifications. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Arrowhead Housing is committed to providing a workplace free from discrimination and harassment.

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