Job Description

TRILITH EXPERIENCE COORDINATOR  

Passion City Church

OBJECTIVE 

To help carry out the mission of Passion City Church, that we are:  for God, for people, for the city, and for the world . 

Support the Experience Leader and Door Holder teams in delivering a remarkable guest experience at the Trilith location. A positive, team-oriented, kingdom-minded individual who models initiative, service, and accuracy as they play a pivotal role on the team.

ESSENTIAL DUTIES AND RESPONSIBILITIES 

• Responsible for the guest experience (Experience, Parking, Security) at our Trilith location on Sundays and during special events
• Ensure standards are met and maintained in cleanliness, environment look + feel, visual design, and Door Holder practices 
• Partner with Trilith Experience Leader to lead Door Holders, cast vision, train, and build relationships 
• Create a Door Holder culture within Passion City Church's set of behaviors, terms, and values to ensure the optimal experience for all coming through the doors 
• Work alongside other Passion City Church teams (Students, Ops, Hospitality, The Grove, YA, Passion Kids + bloom, Passion Resources, etc.) to ensure congruency as we serve the people of our House 
• Monitor scheduling of Experience, Parking, and Security Door Holders through CONNECT for Sunday gatherings and special events 
• Partner with Experience Leader in coordinating special location-wide Door Holder events 
• Ensure consistency and effectiveness in all systems and procedures each week 
• Work with Experience Leader to manage relationships and details related to venues and parking
• Recruit and continually invest in the Door Holders of our House 
• Coordinate the Door Holder on-boarding process for all Experience teams

This job description in no way states or implies that the ESSENTIAL DUTIES AND RESPONSIBILITIES are the only responsibilities of this position. The employee is required to follow any other reasonable instruction and perform any other reasonable duties at the request of the supervisor or other senior management personnel.

WORK SCHEDULE   

Monday - Thursday, 9a - 5p + all-day Sunday

SUPERVISORY RESPONSIBILITIES 

None

REPORTS TO

Trilith Experience Leader

AN IDEAL INDIVIDUAL

• 1+ years of experience in guest experience. Exceptional attention to detail, ability to steward the logistics, creative and environmental vision required for an excellent guest experience 
• Ability to establish strong professional relationships with peers, Door Holders, and potential vendors 

EXPECTATIONS

• Loves Jesus, the people of Passion City Church, the city of Atlanta, and the world
• Willingness to adapt and be flexible, while working above and beyond expectations
• Acts as an advocate of the culture and vision of Passion
• A positive, team-oriented, kingdom-minded individual who models initiative, service, and accuracy as they play a pivotal role on the team
• Low drama, high-momentum, high-capacity, positivity, over-comer, dreamer, creative, can-do-whatever-it-takes attitude
• High level of initiative and ability to take a proactive approach to work
• Performs job duties on time with excellence
• Actively participates in the life of Passion City Church

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