Job Description

Job description:

The Regional Manager is a dynamic role that oversees multiple affordable multifamily properties, ensuring they operate smoothly, efficiently, and in compliance with all relevant regulations.

This role collaborates with leadership to strengthen operational performance, support complex property matters, and help implement best practices across the portfolio. The position will also provide leadership and mentorship to Community Managers as assigned, while working closely with executive leadership on portfolio strategy, budgeting, new business opportunities, and client communication. The ideal candidate is a seasoned multifamily leader with strong hands-on expertise in affordable housing programs, financial analysis, team leadership, and operational excellence. 

If you thrive in fast-paced environments, and are committed to excellence, this role is your next exciting challenge!

Duties

• Lead and coordinate property management teams across multiple locations to ensure operational excellence and high resident satisfaction.
• Oversee leasing activities to maximize occupancy rates.
• Ensure overall compliance with all Fair Housing regulations, HUD/Section 8 programs, LIHTC (Low-Income Housing Tax Credit), and other federal, state, and local laws and within company policies.
• Manage property budgets, financial reports, and data entry using ResMan property management software to monitor performance metrics.
• Supervise property maintenance and facilities management activities to maintain safe, attractive living environments.
• Conduct regular inspections of properties for cleanliness, safety hazards, and adherence to legal administrative standards.
• Handle conflict management issues with residents or vendors professionally and efficiently while fostering positive customer relationships.
• Oversee legal administrative processes including lease contracts, eviction procedures, and landlord-tenant law compliance.
• Maintain accurate filing systems for contracts, legal documents, incident reports, and property records.
• Collaborate with team to develop effective sales strategies that promote occupancy growth through upselling amenities or additional services.
• Facilitate communication between residents, vendors, contractors, and internal teams via phone etiquette and excellent customer service skills.
• Implement data entry protocols for CMMS (Computerized Maintenance Management System) and other administrative tools to streamline operations.
• Directly supervise the community teams and help ensure coverage is in place with recruiting and hiring efforts.

Experience

• Proven experience in property management with a strong background in real estate administrative functions and facilities management.
• Minimum of 7 Years at the Regional Manager role for an affordable portfolio.
• Experience with LIHTC programs, subsidized HUD housing, Fair Housing regulations, landlord-tenant law, and legal contract administration. Affordable designations highly desired (COS, TCS, etc.)
• CA Real Estate License required or the ability to obtain upon start of employment.
• Proficiency in property management software such as ResMan or OneSite; experience with data entry and reporting is essential.
• Demonstrated success in overall operational performance and compliance.
• Strong conflict management skills combined with excellent negotiation abilities to resolve issues amicably while protecting company interests.
• Knowledge of property maintenance procedures along with facilities management principles to ensure operational efficiency.
• Ability to manage multiple properties simultaneously while maintaining attention to detail in a fast-paced environment. 

Compensation: 

Starting Salary is $80,000-$95,000/yr. based on experience in affordable housing and prior regional manager level experience.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Vision insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid Sick, Vacation and Holidays

Candidates must pass a background screening and drug screening. Please note that the Company takes the California law into consideration for drug screening.

Employer is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. This position is subject to a background check and drug screening prior to hire. Employer complies with all applicable federal, state, and local wage and hour laws. Salary is commensurate with experience and qualifications. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Employer is committed to providing a workplace free from discrimination and harassment.

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