Job Description

The Assistant Human Resources Manager, Operations is responsible for supporting all human resources functions across operational locations, with a primary focus on talent acquisition, workforce planning, onboarding, compliance, and HR operations. This role partners closely with operational and culinary leadership teams to recruit, develop, and retain top talent while driving a positive employee experience. The position also plays a key role in supporting major events, including workforce planning and HR coordination for the Houston Open Golf Tournament for both Men's and Women's events.

Job Responsibilities

Talent Acquisition & Culinary Recruiting

• Lead full-cycle recruiting for exempt, non-exempt, hourly, and management positions.
• Manage high-volume recruiting efforts for culinary, hospitality, operations, and event-based roles.
• Recruit and hire culinary professionals, including hourly food service employees.
• Build and maintain partnerships with culinary schools, hospitality programs, community organizations, and industry networking groups to develop talent pipelines.
• Conduct candidate sourcing, interviewing, selection, offer preparation, and onboarding activities.
• Partner with hiring managers to identify workforce needs and develop strategic recruiting plans.
• Track recruiting metrics, hiring trends, and workforce analytics to support staffing decisions.
• Support succession planning and leadership development initiatives to build internal talent.

HR Operations & Compliance

• Administer onboarding, orientation, and offboarding processes.
• Assist employees with benefits, payroll, and HR-related inquiries.
• Maintain employee records and HR systems while ensuring data accuracy and confidentiality.
• Support compliance with federal, state, and local employment laws and regulations.
• Prepare HR reports, recruiting metrics, turnover analysis, and workforce dashboards.
• Identify and implement process improvements to enhance HR service delivery and operational efficiency.

Houston Open Golf Tournament Administration

• Lead HR and workforce planning efforts for the Houston Open Golf Tournament, supporting both Men's and Women's events.
• Recruit, onboard, and manage seasonal staff, event personnel, and hospitality team members.
• Coordinate staffing requirements for tournament operations, hospitality venues, premium events, and culinary services.
• Partner with event leadership to ensure appropriate staffing levels and workforce readiness.
• Serve as the primary HR contact for employee relations, staffing issues, and workforce support during tournament operations.
• Manage employee engagement, recognition, scheduling, and compliance activities associated with tournament events.

Leadership & Business Partnership

• Partner with operations leadership to align HR strategies with business objectives.
• Provide recommendations on workforce planning, succession management, and organizational effectiveness.
• Support change management initiatives and organizational growth strategies.
• Participate in special projects and strategic HR initiatives as assigned.

Core Compentencies

• Talent Acquisition & Culinary Recruiting
• Employee Relations
• Workforce Planning
• HR Operations
• Employee Engagement
• Performance Management
• Compliance & Risk Management
• Hospitality & Event Staffing
• Tournament Operations Support
• Organizational Development
• Leadership Coaching
• HR Analytics & Reporting

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Bachelor's Degree in Human Resources, Business Administration, or related field.
• Bilingual in English/Spanish is preferred.
• 5+ years of progressive Human Resources experience, preferably supporting operations, hospitality, food service, sports, or event management environments.
• Proven experience in full-cycle recruiting with a strong emphasis on culinary and hospitality talent acquisition.
• Experience supporting large-scale events, tournaments, or hospitality operations preferred.
• Strong knowledge of employee relations, investigations, performance management, and employment law.
• HR Certification (PHR, SPHR, SHRM-CP, or SHRM-SCP) preferred.
• Proficient in Microsoft Office Suite and HRIS systems.
• Excellent communication, organizational, analytical, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.

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