Job Title: Data Analyst 4 (Remote)
Location: Richmond, VA
Duration: 02 Months Possibility of Extension
Job Description:
This engagement focuses on converting the BugTrack issue management Excel extract into a comprehensive, interactive Power BI dashboard for leadership visibility and operational decision making. The consultant will collaborate with the business, HIT, IT, and operational teams to define reporting requirements and translate them into a scalable data model and intuitive visualizations. Metrics will include (but are not limited to) total tickets opened/closed, aging of open tickets, ticket type and category distribution, priority trends, facility level insights, EPMO related tickets, and a dedicated AVATAR ticket dashboard (opened, closed, maintenance). The consultant will build automated refresh processes, apply data quality checks, and deliver a polished dashboard ready for leadership review. The resource may also be engaged in other Power BI work related to clients as it arises if time in needed.
Key Tasks
Deliverables
Milestones
Skills:
| Skills | Required / Desired | Amount | of Experience |
| Power BI & Data Modeling Expertise | Required | ||
| Analytics & Data Interpretation | Required | ||
| Stakeholder Engagement & Requirements Gathering | Required | ||
| Technical & Tooling Skills | Required | ||
| Training & Knowledge Transfer | Required | ||
| Project & Delivery Skills | Required | ||
| Experience with EHR systems (Cerner/Oracle Millennium, AVATAR) | Nice to have | ||
| Background in operational reporting | Nice to have | ||
| IT service management analytics | Nice to have |
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