Customer Service Representative (Part-Time) Job at XPO Logistics, Santa Rosa, CA

ZjhvaXhJckVNNUUvd1BRSm1KNXJHbVJMNUE9PQ==
  • XPO Logistics
  • Santa Rosa, CA

Job Description

What you’ll need to succeed as a Customer Service Representative at XPO

Minimum qualifications:

  • 2 years of customer service experience
  • Strong computer, typing and 10-key skills
  • Experience with Microsoft Office
  • Available to work a variety of shifts, including days, evenings, nights and weekends

Preferred qualifications:

  • Transportation experience
  • Excellent verbal and written communication skills

About the Customer Service Representative job

Pay, benefits and more:

  • Expected pay range: $24.46 t o $28.13 per hour. Pay is on an annual step progression. Actual compensation may vary due to factors such as experience and skill set.
  • Competitive and comprehensive benefits options available for those scheduled to work 30 hours or more/week

What you’ll do on a typical day:

  • Bill shipments according to applicable tariffs and pricing agreements
  • Recognize and resolve documentation errors
  • Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
  • Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
  • Process over, short, and damaged freight and related documentation for customer resolution

Customer Service Representatives are required to:

  • Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery

About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO. 

We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. 

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. 

Review XPO's candidate privacy statement here .

Job Tags

Hourly pay, Part time, Work at office, Shift work, Night shift, Weekend work, Afternoon shift

Similar Jobs

Mason Pro Services

Driver Job at Mason Pro Services

 ...see: Mason Pro Services is hiring a Warehouse Technician / Driver to support our operations team. This role includes preparing...  ...preferred. Pay is up to \$22.00 per hour depending on experience. Benefits include medical, dental, vision, and paid time off.... 

Confidential

Staff Accountant Job at Confidential

2 Days REMOTE per week. Randstad is excited to be partnering with a well-established firm in the Harrisburg, PA area as they add to their accounting team. Our client seeks to bring on a Staff Accountant who will support the Accounting Manager with a variety of functions... 

Reinvigoration Ltd

Graphic Designer (REMOTE-JOB opportunities) Job at Reinvigoration Ltd

 ...Requirements:Degree or Certificate in Graphic Design Experience in Signs and production Be proficient in latest version of Adobe Illustrator Ability to Photoshop: photos, editing, sizing, scales Creative, self-motivated team player who can work in a fast-paced.... 

Genesys

Call Center Representative - Hybrid Job at Genesys

 ...Guest Services Agent primary responsibility is to answer inbound calls and assist customers with a wide variety of questions and...  ...One year of customer service experience in a fast-paced call center environment preferable Strong conflict resolution skills and... 

Swiss Re

Pricing Actuary Job at Swiss Re

 ...Are you a forward-thinking actuary with a passion for innovation and financial analysis? Join our dynamic team at Swiss Re Corporate Solutions in Bangalore where you'll help shape best-inclass pricing models for Financial Products while collaborating with industry experts...