Job Requisition ID: 53895
Closing Date:03/30/2026
?Agency: Department of Children and Family Services
Class Title:PUBLIC SERVICE ADMINISTRATOR - 37015
Skill Option: Health and Human Services
Bilingual Option: None
Salary:Anticipated Starting Salary $8,281 - $10,000 Monthly (plus shift differential)
Job Type:Salaried
Category:Full Time
County:Sangamon
Number of Vacancies:1
Bargaining Unit Code: None
Merit Comp Code:Supervisory Exclusion from RC063 Collective Bargaining Coverage
PUC: 90705950
A resume is highly encouraged to evaluate your qualifications and skills as part of your application. Please attach a DETAILED Resume/Curriculum Vitae (CV)to the MY DOCUMENTSsection of your application if you decide to provide one.
Why Work for Illinois?
Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.
No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
The Illinois Department of Children and Family Services is seeking an organized, professional, and results oriented individual to serve as State Central Register Call Center Supervisor. Under administrative direction, this position will oversee a staff of child welfare professionals who provide coverage of a 24 hour a day/7 day per week hotline for the reporting of child abuse and neglect. This position evaluates and approves reports of calls received and approves or disapproves requests from hospitals and physicians for permission to provide medical treatment to youth in care. Being a State Central Register Call Center Supervisor gives you the opportunity to lead a team devoted to protecting the most vulnerable among us. DCFS offers a competitive salary plan, excellent benefits, and a pension program. The ideal candidate for this position will have excellent organizational skills, leadership capabilities, and the ability to multi-task. We invite all qualified applicants to apply to join our innovative team to help make a difference in the lives of children and families.
Work Hours:3:30 PM - Midnight Rotation A2
Shift: 3:30 PM – Midnight Rotation A2
Headquarter Location:2200 Churchill Rd, Springfield, Illinois, 62702
Work County:Sangamon
Agency Contact:Tiffany Norton
Email: Tiffany.Norton@illinois.gov
Posting Group:Social Services; Leadership & Management
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