Business Intelligence & Operations Analyst Job at Docplanner, Remote

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  • Docplanner
  • Remote

Job Description

How will you make an impact?
  • Be the main operational partner to the Sales teams across the globe

  • Analyze local processes and develop solutions and processes that fit multiple countries’ needs

  • Help drive implementation of global projects in coordination with local structures

  • Be a guardian of quality and consistency in our systems

  • Create automations related to Sales process to ensure maximal effectiveness and operational perfection both in our CRM and in other areas

  • Query datasets from different sources, turn data into information and information into insight

  • Design, implement & maintain metrics, dashboards, and reports

  • Oversee KPIs and performance of local teams, be the first person to detect ‘red-flags’

  • Make sure that our data is clean, and the processes are aligned

What will help you thrive?

  • 2–6 years of experience in consulting, BI , analytics, operations, or business development

  • Fluent in English; Spanish, Portuguese, Polish, or other languages are a plus

  • Educational background in STEM or business-related fields

  • Strong analytical thinking and ability to translate data into actionable decisions

  • A track record of delivering projects end-to-end — from problem definition to implementation

  • Comfortable collaborating across teams and working with multiple stakeholders

  • Clear and concise communication skills, both written and verbal

  • Familiarity with tools like Salesforce , HubSpot , Zapier , Looker Studio , Tableau , or similar

  • Confident working with data — analyzing large datasets to spot trends, issues, and opportunities

  • Basic working knowledge of SQL or similar tools to extract and manipulate data

Job Tags

Full time, Local area

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