Job Description

Job Overview

Established in 1998, Scooter's Coffee has distinguished itself as one of the premiere specialty coffee companies in the industry. Scooter's Coffee may be one of the fastest-growing specialty coffee brands, but simplicity is at our core: sustainably-sourced ingredients we handcraft into perfection. We believe in taking time to connect and create an amazing experience in each life we touch. At Scooter's Coffee we live our core values of integrity, love, humility and courage and we are looking for talented, passionate, amazing people to join our team.
You are applying to work with a franchisee of Scooter's Coffee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which can vary between franchisees.

JOB DESCRIPTION
Barista - Bolingbrook, Illinois
Non-Exempt

BENEFITS
• Salary/Pay Range: $15/hr plus tips
• PTO/Sick Time
• 401(k) option
• Meal and Drink discounts

ESSENTIAL DUTIES & RESPONSIBILITIES
The barista will be responsible for:

• performing shift opening and closing duties as assigned.
• greeting customers, taking orders, preparing and serving beverages, and food items in accordance with established service standards.
• cleaning, sanitizing and maintaining the store standards.
• ensuring that proper food handling procedures are followed.
• stocking and replenishing food, beverages and utensils as needed.
• ensuring consistent product availability by keeping adequate inventory; communicating shortages as necessary.
• efficiently serving customers by being knowledgeable about offerings.
• assist with various administrative duties including ordering products, organizing stockrooms, coordinating vendors, etc.
• researching and resolving quality and service complaints and/or issues.
• receiving, unloading and distributing deliveries.
• other duties as assigned.

QUALIFICATIONS
• Must be 16 years or older to apply
• Excellent communication and interpersonal skills
• Passion for working with people
• Energetic, fast-paced, flexible work style
• Ability to work cooperatively in a team environment
• Demonstrates honesty, integrity, and a positive attitude while maintaining a guest focused mentality
• Willingness to learn and embrace change
• Strong problem-solving, multi-tasking, and administrative skills
• Ability to anticipate and respond to customer needs
• Customer service experience preferred, but not required
• Availability & Assessment REQUIRED when applying

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